Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
If you're looking for recent Word document recovery info, see:
Jun 20, 2016 How to Make Microsoft Word Autosave Your Documents Every Minute. BetterCloud Monitor June 20, 2016. To minimize the possibility of losing your work during a crash, here’s how to set your Microsoft Office documents to autosave every minute. For Mac: In Word, go up and click the File menu item at the top of the screen. Dec 12, 2018 Hello friends, I was writing my final paper for the semester on Microsoft word v 16.20 on a mac realizing my autosave was off and all my applications closed and now i have no way of retrieving that previous document. ): I've looked through all my temp files, recovery files and even used the terminal. Aug 28, 2017 The AutoSave feature for Office 365 is now working on my copies of Word 2016. This feature allows for documents saved to OneDrive to be saved automatically as you work on them.
Recover your Office files (For versions through Office 2019)
For more on earlier versions of Word, see:
Resolution
I have a user using Office for mac 2016 but in word and excel the auto save features do not seem to be working as. When excel or word crashes and he has to force close them he has no auto recover options and if we check the autorecovery folder there are no saved files.
Jul 14, 2016 In such a case, you can turn on the Autosave feature in Microsoft Word/Excel to automatically save documents being edited at a certain time interval to minimize/prevent data loss if the application is unexpectedly closed. Now, this post will describe how to turn on and set Autosave in Word/Excel 2016.
Now I wanted to enable the auto save option for Power Point and Word, which I thought would also be available in Office 2016, but I can't find it. Also, googling only brought up guides for Word 2011, which don't work with Office 2016. Could some one of you please point me to the correct option? Thanks a lot!
To fix this problem, use the following methods in the order in which they're presented, as appropriate for your situation.
Microsoft Word Autosave
Method 1: Search for the original document
To do this, follow these steps, as appropriate for the version of Windows that you're running.
Windows 10 and Windows 7
Select Start, type the document name in the Start Search box (.doc or .docx), and then press Enter. If the File list contains the document, double-click the document to open it in Word.
If the File list does not contain the file, go to Method 2.
Method 2: Search for Word backup files
Word backup file names end with the .wbk extension. If the Always create backup copy option is selected, there may be a backup copy of the file.
Note
To locate this option:
Word for Office 365, Word 2019, Word 2016, and Word 2013:Select File, then Options, and then Advanced. Scroll down to the Save section and select Always create backup copy.
Word 2010:Select File, then Options. In the Save tab, select Always create backup copy.
To find the backup copy of the file, follow these steps:
Locate the folder in which you last saved the missing file.
Search for files that have the .wbk file name extension.
Autosave Settings Word 2016
If there's no .wbk file in the original folder, search the computer for any .wbk files. To do this, follow these steps:
If the issue you're having is not in these lists, you may also be experiencing an emerging issue. See the Mac section in for help and updates on these recent issues. Will my microsoft office products work with mac os 10.14.4 download. Troubleshoot install or activation errors for Office for Mac. Excel for Office 365 for Mac Word for Office 365 for Mac Outlook for Office 365 for Mac PowerPoint for Office 365 for Mac Office 2019 for Mac Excel 2019 for Mac PowerPoint 2019 for Mac Word 2019 for Mac Office for business Office 365 Admin Office 365 for home Office 365 Small Business Office 365 Small Business Admin Excel 2016 for Mac Outlook 2016 for Mac PowerPoint 2016 for Mac Word 2016 for Mac Office 2016 for Mac Office 365 for Mac Office.com Outlook 2019 for MacYou can find troubleshooting steps for common installation or activation issues for Office for Mac here.
Windows 10 and Windows 7
Select Start, type *.wbk in the Start Search box, and then press Enter.
If the File list contains the backup file, repeat the steps in step 2 ('Search for files that have the .wbk file name extension') to open the file. If the File list does not contain the backup file, go to Method 3.
If you find any files that have the name 'Backup of' followed by the name of the missing file, use one of the following procedures, as appropriate for the version of Word that you're running.
Word for Office 365, Word 2019, Word 2016, and Word 2013
On the File menu, select Open, and then Browse. (In some versions, select Computer and then Browse.)
In the Files of type list (All Word Documents), select All Files.
Select the backup file that you found, and then select Open.
Word 2010
On the File menu, select Open.
In the Files of type list (All Word documents), select All Files.
Select the backup file that you found, and then select Open.
Method 3: Search for AutoRecover files
AutoRecover file names end with the .asd extension. By default, Word searches for AutoRecover files every time that it starts, and then it displays all that it finds in the Document Recovery task pane.
Use Word to automatically find the AutoRecover files. To do this, follow these steps:
Right-click the taskbar, and then select Task Manager.
On the Processes tab, select any instance of Winword.exe or Microsoft Word, and then select End Task or End Process. Repeat this step until you have exited all instances of Winword.exe and Word.
Close the Windows Task Manager dialog box, and then start Word.
If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as 'document name [Original]' or as 'document name [Recovered].' If this occurs, double-click the file in the Document Recovery pane, select Save As on the File menu, and then save the document as a .docx file. Manually change the extension to .docx, if necessary, by right-clicking the file and selecting Rename.
If the Recovery pane does not open, manually search for AutoRecover files. To do this, use one of the following procedures, as appropriate for the version of Word that you're running.
Word for Office 365, Word 2019, Word 2016, and Word 2013
On the File menu, select Open, and then Browse.
If you don't see your document listed, select Recover Unsaved Documents.
Word 2010
On the File menu, select Recent.
If you don't see your document listed, select Recover Unsaved Documents.
If you can't locate an AutoRecover file in the location that is identified in the Folder name list, search your whole drive for any .asd files. To do this, follow these steps:
Windows 10 and Windows 7
Select Start, type .asd in the Start Search box, and then press Enter.
If the File list does not contain AutoRecover files, go to Method 4.
If you find any files that have the .asd extension, use one of the following procedures, as appropriate for the version of Word that you're running:
Word 2019, Word 2016, or Word 2013
On the File menu, select Open, and then Browse. (In some versions, select **Computer **and then Browse.)
In the Files of type list (All Word Documents), select All Files.
Select the .asd file that you found, and then select Open.
I have tried net new installations and imports of 2011 identities (clean or otherwise).
ToddThat’s what I am finding out. I don’t have this problem from Outlook 2011. If a company doesn’t use the default Exchange server format (due to security or other reasons), this apparently is an issue. Not being an MS Exchange & Outlook expert, I am curious as to what communications take place between client & server that might be overwriting this configuration.
On the File menu, select Open.
In the Files of type list (All Word Documents), select All Files.
Select the .asd file that you found, and then select Open.
Note
If you find an AutoRecover file in the Recovery pane that does not open correctly, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to open damaged files.
Method 4: Search for temporary files
Temporary file names end with the .tmp extension. To find these files, use one of the following procedure.
Microsoft Word Autosave Location Mac
Windows 10 and Windows 7
Select Start, type .tmp in the Start Search box, and then press Enter.
On the Show only toolbar, select Other.
Scroll through the files and search for files that match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.
Method 5: Search for '~' files
Some temporary file names start with the tilde (~) character. To find these files, follow these steps:
Windows 10 and Windows 7
Enable Autosave Word 2016
Select Start, type ~ in the Start Search box.
Select See more results.
Scroll through the files, and look for any that may match the last few dates and times that you edited the document. If you find the document that you're looking for, go to 'Method 6: How to troubleshoot damaged documents' for more information about how to recover information from the file.
Microsoft Word 2016 Mac Autosave Key
For information about how Word creates and uses temporary files, see Description of how Word creates temporary files.
Word 2016 Autosave File Location
Method 6: How to troubleshoot damaged documents
For information about how to troubleshoot damaged Word documents, see the following articles in the Microsoft Knowledge Base:
More information
You can lose a Word document in certain situations. For example, the document may be lost if an error occurs that forces Word to close, if you experience a power interruption while editing, or if you close the document without saving your changes.
Note
The whole document may be lost if you have not recently saved the document. If you have saved your document, you may lose only the changes that you made since the last save. Be aware that some lost documents may not be recoverable.
The AutoRecover feature in Word performs an emergency backup of open documents when an error occurs. Some errors can interfere with the AutoRecover functionality. The AutoRecover feature is not a substitute for saving your files.
We do not provide any utilities to recover deleted documents. However, some third-party utilities to recover deleted documents might be available on the Internet.
For more information about AutoRecover, see the following articles in the Microsoft Knowledge Base:
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.